I Made This
Entrepreneur Diaries
I made something that took on a life of its own. It surprises me every day and gets me teary-eyed just thinking about it.
Iām talking about The Squad š, my soul crew of eccentric entrepreneurs determined to lift our families, communities, and ourselves with the beauty of our work and the abundance it creates.
Weāre the gorgeous black sheep escapees of the systems designed to crush us into conformity or shut us out entirely. Weāre not looking for a seat at your table, weāre building our own damn banquet halls. Weāre doing business radically differently: informed consent is our top marketing value. And believe you me, our ethics are making us abundant AF, not trapping us on the economic struggle bus. Weāre rested, well-nourished, ecstatic from taking mid-day breaks to skate on the beach or swim in the river, and our nails are perfect- because we donāt neglect ourselves or our needs in order to scale our businesses. We know our joy is important. We make ourselves known & heard, and weāre OK with triggering the fuck out of the wrong people as we validate and empower our people.
If this sounds like a magical business oasis filled with magnificent muses, itās because it is. But itās no fairy tale.
And 3 years ago, when I opened my business, I never would have guessed that such a place could come from my humble stylings. Because, 3 years agoā¦
ā¦ My nervous system was absolutely shot.
ā¦ I still thought some authority figure needed to give me permission for absolutely everything.
ā¦ Iād been on the struggle bus forever and I didnāt even know there was hope of ever getting off.
ā¦ I was so used to being undervalued I hadnāt yet built the belief that there were people out there more than willing to pay me properly.
ā¦ I still believed the ārules of businessā and the concept of professionalism that had been drilled into me in corporate.
ā¦ I hadnāt yet realized that just because I was skilled or capable of doing something that people were willing to pay me for didnāt mean I actually wanted to do it.
ā¦ I hadnāt clarified my desire for my business beyond proving some mothafuckas wrong.
Wow, listing that out just slapped me in the face with what a massive personal transformation Iāve undergone between February 2021 and now, at the tail end of June 2024.
I want to tell you the tale of how The Squad came to be. Because it feels like a freaking miracle, but I learned how to set the conditions to make such miracles possible.
May this story bring you hope and inspire you to take stock of the beauty you create around you. ā¤ļø
Isa Opts Out
Oops, I Started a Business
In February 2021, at the height of the COVID-19 Pandemic: I rage quit my cushy corporate job when I found out how much less I was being paid than the mens.
I had no clue what I would do next.
It was an uncharacteristically impulsive move. Iād been there for nearly 6 years, Iād just been promoted, and I was in the midst of building out my own team that I had hand-picked and personally trained. Iād poured a lot of my energy, time, talent, and dignity into conjuring a profitable empire for someone else in an industry I found unexciting and too drunk on unchecked power for its own good. And I never even got to enjoy the fruits of my labors. In a word and an expletive: it fucking sucked.
Driving home one night, I was bombarded with a sudden loud and insistent idea: āI already built a marketing agency for someone else. Why not just do it for myself?ā
I was aghast at my own audacity, the words of my former boss echoing in my head about how I didnāt do it alone and how much I was overvaluing my skillset.
Not to mention a lifetime of toxic conditioning from patriarchy, racist systems, neurotypical society, heteronormativity, and abusive relationships- all of which were deeply invested in me accepting the belief that I mattered less than other people, that I was a nuisance or a burden whenever I wasnāt conforming, and that even if I was being harmed or oppressed- me speaking up about it was actually the greater injustice.
Where. The fuck. Did I get the nerve to justā¦ opt out? To say, āFuck a seat at your table. Iām building my own damn table.ā
I still donāt know what possessed me. But Iām so glad it did.
So, I did it for myself. I cashed out my 401K and opened my own agency with about 36 marketing services, a few contractors I adored, a big investment in a business mentor & entrepreneurship container, and a metric shit ton of constant anxiety.
ā¦And, I had so much to learn.
āAwayā Isnāt a Direction
But like, What Do I want?
The first few clients & leads I attracted were variations of my former boss: nickel and diming, trying to squeeze more work out of me than what was paid for, or going with the male-led agency even though they liked my proposal better because they were worried about the longevity of my new business.
(Rage footnote: They were going to ask my competitors to execute the vision I pitched in my proposal until one of them grew a conscience and asked me how much Iād charge to allow them to do so. Spoiler alert: the fee I responded with was expensive. I didnāt get paid and I never heard from them again.)
At the beginning of my busines, I was confronted again & again with what I didnāt want.
š¤¬ To be overworked & underpaid
š¤¬ To have my work disrespected & undervalued
š¤¬ To have to answer to or even just regularly interact with obliviously privileged corporate dude bros
š¤¬ Endless done-for-you work I found boring or overwhelming
š¤¬ āMake it go viralā type of requests
š¤¬ Men booking my 1:1 marketing consultations just to hit on me
One day, my business mentor, Cera Byer, said, āAway isnāt a direction.ā And it changed my freaking life.
It finally became clear to me that I needed to figure out what I DID want.
But, given my conditioning, this was a lot harder than it sounds. Iād been taught my needs were burdensome and actually personal failings on my part. I was completely dissociated from my wants.
Just Cuz I Can Doesnāt Mean I Should
I Donāt Want To Do It For You
I realized Iād been confusing ācan doā with āwant to.ā Spoiler alert: they arenāt the same thing. At all.
I can do a lot of stuff. I can do less stuff really well. I enjoy doing still less. I want to do less still.
From 36 services, I whittled it down to 5 and counting (as in, subtracting)- and everything in my business got better.
Similarly, I can help many different types of businesses and people with their marketing. That pool gets narrower when I factor in who I am particularly suited to serve. It gets still narrower when Iām honest about who I actually enjoy working & interacting with regularly.
I narrowed down my client personas from anyone who would pay (the things money terror will get even a seasoned marketer who knows better to do š ) to small business baddies & rebellious personal brands in the fields of health, wellness, the creative arts, social justice, and fellow creative agencies. When I did, everything in my business got better.
And the more I attracted my people, the more I realized how much mainstream business containers and marketing strategies were undeserving them.
My clients are smart AF. Creative AF. Uniquely talented AF.
But something emotional kept happening when it was time to tell people what they had on offer. It got worse whenever they didnāt get the sales & engagement results they wanted- and most would default to interpreting this data as āIām not good enough.ā Marketing brought up the self-worth wounds they didnāt even know they had. Sales exacerbated their scarcity mindset, money terror, and poverty shame. Criticism shot holes through their faith that their goals were achievable and within their reach. Entrepreneurship was forcing them to confront all sorts of unprocessed trauma and long-repressed grief, rage, and shame when realizing how deeply the systems they thought they were forced to conform to had wounded them the second they realized they could opt out.
Agency feels deeply foreign to those who are used to having their power stripped away over and over again.
All the rules change. Like if you woke up one day and gravity stopped applying to you.
The world- and yourself- feel alarmingly unfamiliar.
They donāt tell you this enough, but the road to empowerment is challenging, scary, & confronting.
And this is why Isa the Marketing Confidence Cheerleader was born. Because my clients need & appreciate more than just traditional marketing consulting. As your Cheerleader, Iāll hold your hand on the scary road to fully claiming your power. Iāll help you imagine a better way. Iāll validate that your dreams are worth the pain of growth. Iāll make places for you to rage and grieve the systems of oppression youāre leaving behind. Iāll make places where your messiness, your noncomformity, your inconvenient emotional experiences will be met with love. And Iāll help you find the song you can sing when nothing is holding you back. Iāll remind you as many times as you need that you deserve to be heard. And when you are, your people will find you. The money will find you. The support will find you. New beauty will spring up around you.
So, I hesitantly started referring to myself as the Marketing Confidence Cheerleader and selling 1:1 appointments with me as a sort of hybrid pocket marketing director and confidence fluffer.
I was nervous AF, Iād made up Marketing Confidence Cheerleading after all. Would anyone want it?
It turns out, yes. A whole lot of people did.
Massive Unlearning
Leaving the āShouldsā & Systems That Have Done Me Dirty
In fact, my clients told me theyād been waiting for someone like me to offer something like this.
And by ālike meā and ālike thisā they meant all the things Iād been told were āunprofessionalā to talk about for so long. In my āsafeā jobs, so much of my identity, so many of my experiences were deemed too āpoliticalā to share and still expect to sell anything.
Lies.
When my soul-aligned clients started working with me, theyād leave me reviews like this one from bonafide punk goddess Star Matriarch:
āIsa's marketing services have been what I needed for so long. As a BIPOC creative with a host of personal 'issues' surrounding marketing and branding, I greatly appreciate the compassion, empathy, support, AND creativity she's provided. She's worth her weight in gold.ā
Clients would tell me they finally had the courage to launch their business, to market an offer theyād been worried was too āweird.ā Theyād tell me I boosted their confidence enough for them to raise the price and then they sold more than ever before. Some would even tell me that Iād helped them out of a deep dark gloom.
And I realized I loved being their cheerleader. More than strategy. More than analytics. More than making creative campaigns. More than boosting SEO. More than copywriting even- my first love which got me into marketing in the first place.
I found that cheerleading filled me with energy rather than drained it. Iāve still never had a single cheerleading session that I dreaded.
And I couldnāt help but notice the difference between delivering on cheerleading and delivering on the traditional marketing done-for-you services. Mind you, these done-for-you services were ones that people were more than willing to pay me for and that I could do and do well. But it was a major, undeniable difference.
Though several mentors advised me to double down on these services because they would be the most profitable, I leaned into Cheerleading.
As Marketing Confidence Cheerleading started taking off, Iād have periodic anxiety bursts about how it felt too good to be true. How could it be real that I could make a living doing something I totally made up? How could that possibly be allowed?
Luckily, I had one of my favorite scenes from one of my favorite movies to soothe me: it's from The Princess Bride where Wesley & Princess Buttercup are running into the Fire Swamp to evade Prince Humperdinkās army.
āWeāll never survive!ā laments Princess Buttercup.
āNonsense!ā Wesley says cheerfully. āYouāre only saying that because no one ever has!ā
This is basically my attitude now.
Bolstered by Cera, my business coach, and the powerful pull to keep exploring this strange Cheerleading brain-child of mine, I kept goingā¦ and fucking up. A lot.
Wobbly Path to Empowerment
The choice to drop victim mentality was harder than I thought
Giving myself what I wanted was unfamiliar AF. People paying, celebrating, and validating me felt unfamiliar, AF.
And so my nervous system promptly went haywire- and I started making some interesting um, choices.
Humans are hardwired to correlate familiarity with safety- however linked the two may or may not be.
So while I was highly familiar with being locked on the struggle bus and longing to get off- when I actually did stumble into a world full of freedom, rainbows & butterflies, my body confused it for extreme, imminent danger.
The very same month I made the highest ever profit in my business, I was getting in deeper with a man who would scream at me for everything from rollerskating to having exes to loving my dog more than I loved him.
Thatās right, Iād rage quit, conjured a profitable business out of thin freaking air, gone no-contact and moved 1,000 miles away from my controlling family, signed a bunch of perfectly aligned clientsā¦ and promptly chained myself to a man who felt entitled to tell me what to wear and where I wasnāt allowed to go and who I wasnāt allowed to talk to and what I wasnāt allowed to believe. Even how I wasnāt allowed to feel!
If youāre going, āWhat the hell, Isa??!ā Youāre not the first, LOL. I confused a lot of people with this period of my life.
I have learned to have a lot of compassion for that Isa. She clearly had a lot of trauma she hadnāt yet worked through.
Faced with her very first taste of true freedom, she panicked and unconsciously sought to regain the familiar dynamic of being controlled that sheād been trying to escape her whole life. It wasnāt a conscious thing. It was a lizard brain survival instinct thing.
Thank goodness I had community to snap me out of it. And remind me that there was so much more and better ahead of me than behind me.
But that radioactive relationship took a huge toll. It took 3 times for the break-up to stick. And the meaner and more controlling and more stalker-y he got, the less I was able to show up for my beloved business. It was all I could do to barely stay on top of existing client work. Marketing my Cheerleading services? Forget it.
To no oneās surprise, my sales took a nose dive and I got to cope with money stress on top of everything else. It took 3 months of deep focus on my marketing post-break-up for my finances to recover.
In that time, I was also going to therapy, talking to my coach, and trying to figure out what the hell had happened. Why had I self-sabotaged that hardcore right on the precipice of major success?
Hereās the uncomfotable truth: for me to go from victim to empowered boss-ass bitch who answers to no man- my old identity, one that Iād been at home in for more than 30 years, had to die. And that was scary AF.
I didnāt know the empowered version of myself yet, and I was afraid to meet her. Because to become her, I knew so many things would have to change. Iād need some really strong boundaries that Iād be willing to enforce even if they hurt or disappointed people. Even if my success triggered people and sparked negative reactions. Even if it became less easy to like and empathize with me. Even if it meant a lot more people would be paying attention to me and wanting a lot more from me than I was willing to give.
Iād have to reject my oldest strategy for staying safe: staying small and appeasing until I stopped being perceived as a threat.
Of course the Isa I used to be was afraid. I was about to turn her world right-side up. But since Iād been living in the Upside Down my whole life, right-side up was disorienting and alien AF.
I would have given up so many times if I didnāt have support from people who had made or were making this journey themselves.
I am Triggering & Inconvenient
And also inspiring, galvanizing, & utterly lovable
I used to believe that if I just explained it well enough, if I just comported myself impeccably enough- Iād be able to get anyone to understand where I was coming from and empathize.
I hadnāt yet accepted that there are many people in this world who, when feeling uncomfortable, will simply try to stamp out the source of their discomfort as quickly and efficiently as possible. Regardless of whether exploring their discomfort could lead to breakthroughs and growth.
Here is a list of things about myself that I have noticed make many people uncomfortable:
āļø My confidence in my skills, talents, and myself as a person.
āļø My decision to stop fighting for a seat at any table that doesnāt value me and build my own damn table - thatās bigger, better, and more beautiful - instead.
āļø My financial independence.
āļø My awareness of my beauty.
āļø My conviction and passion.
āļø My commitment to social justice, consent, and inclusivity.
āļø My courage, rebelliousness, and refusal to blindly accept authority.
And here is a list of things about myself that I have noticed deeply attract people to me:
āļø My confidence in my skills, talents, and myself as a person.
āļø My decision to stop fighting for a seat at any table that doesnāt value me and build my own damn table - thatās bigger, better, and more beautiful - instead.
āļø My financial independence.
āļø My awareness of my beauty.
āļø My conviction and passion.
āļø My commitment to social justice, consent, and inclusivity.
āļø My courage, rebelliousness, and refusal to blindly accept authority.
Yep, itās the exact same list.
While some are busy shouting at me that I shouldnāt be the way I am, my people are looking to me for inspiration to give themselves permission to be as boldly and brilliantly themselves as possible.
Itās a painful thing to realize: that you canāt control how other people react to you, and that there is nothing you can do to make everyone happy.
Itās also an important rite of passage. Because as luminaries such as Tiffany Cheung & Alyssa Zander emphasize about the road to massive success: the more you are heard, the more you are seen, the more reactions youāll be faced with. It is an absolutely essential entrepreneurial skill to be able to distinguish what is your shit and what is theirs. Just because people find you triggering doesnāt mean youāre wrong.
Just because people find you triggering doesnāt mean you should be quieter, or smaller, or even gentler in your phrasing.
*You* get to choose whether any adjustments are needed based on your own values and judgments.
Other peoplesā comfort is only something you can influence- never something you can control.
Everyone Loves a Cheerleader
But I canāt do this shit for free
Iāve gathered up these hard-won lessons like flowers to give to my clients.
I lovingly apply them like a soothing balm whenever the entrepreneurship journey feels unbearably hard, lonely, or painful.
I have vast emotional space to hold & breathe safety into. My Cheerleading clients treat it like an oasis. A place to shed burdens and masks and find their hope and stoke it.
And so many people want in. So many people want this from me. And it came so naturally to me, that it took ages for me to realize it was OK to ask for something in return.
My gifts felt like a burden when people would pull them out of me without asking for consent. Without giving anything back. Without gratitude or acknowledgment of what theyād taken.
It took a long time for me to put what felt like a fair price on my Cheerleading Services. But when I finally did, I felt galvanized. This could really work.
But, more people need this work and this support than can currently afford my 1:1 rate, so I began offering The Squad š as the group version of Marketing Confidence Cheerleading.
I was doubly excited to try it as a group, because I was struck by how similar the blocks my Cheerleading clients were running into in regard to marketing their soul work. And all of them worried they were the only one to feel like that! I suspected finding connection with aligned community would really help.
I never could have guessed how much!
The Joy of Chosen Community
Itās taken on a life of its own.
The Squad šbecame real in January 2024 with the most magnificent hodgepodge of money coaches, healers, private investigators, photographers, and artists.
Their mere presence inspired one another to fall deeper in love with their business, aim higher, and celebrate their growth.
They found themselves with the courage to try things theyād never tried before, bolstered by the loving and optional marketing structures offered to the group.
Each success feels like a win for all of us. Each mistake- something we all deserve to be loved through. Our growth as people draws as much acknowledgment and celebration as the growth of our profits.
The Squad šis truly my happy place.
Itās what makes all the pain and struggle feel worth it. Itās what lets me know my people do exist and we need each other. I didnāt imagine my purpose, my unique medicine, my magic- all that was real before I had the living, breathing proof. My belief before it tangibly existed was well founded. And now I do get to have the living breathing proof. What an incredible feeling.
I want you to get to feel it too.
I donāt care how much you feel like youāre failing or messing up or falling short. If you have a dream, there is a reason. Realizing your vision is possible. And it goes so much more smoothly when you have aligned community to celebrate you, inspire & hype you up, and lovingly hold you accountable to your own vision, your own power, your own purpose.
If youāve been longing for that kind of support, youāre cordially invited to The Squad š.